07 October 2017

Unanswered Questions: Leading Teams in a Virtual Domain...

The "Art and Science" of Leadership in disconnected environments is challenging to say the least.  The science might be initially enabled by the utilization of technology-based platforms including mobile smartphones, Cloud and even SATCOM capabilities.

The art or "How" of leading teams in a geographically dispersed area, across hierarchies of people with precision and speed is the hard problem.  The problem-set for so many growing organizations today.  How do you create a leadership mechanism with the right "Linchpins," to enable trust and simultaneously execute vital tasks, across silos with a single purposeful mission?

Frankly, it is quite complex.  Yet there are proven methodologies and proven technologies, that will quickly jump start and improve your teams problem-solving abilities and to gain "shared consciousness."  It all begins with the leaders implementing a single organizational lens to view the enterprise architecture or operational landscape before them and communicate what they have experienced, witnessed and accomplished.

The shared "Network" of people, systems, philosophy, experience and purposeful mission is paramount to success.  The moving pieces of the network both human and technological or operational, work independently and yet they are becoming a single adaptive entity.

Building and enabling trust across domains, working groups, operators and the significant distance between horizontal or vertical communication, is now the nexus of the "Art and Science" of Leadership.  You have probably read countless books and seen inspiring talks, by people who have done it all, experienced it all and still to this day will admit, that the human organizational issues still keep them from sound sleep at night.

Will those individuals who are in front of the problem-set on your team, act without hesitation?  Do they have the best possible information at their finger tips to make the "Trust Decisions" to achieve their objective?  How will the outcomes of their actions build on the entire teams goals and aspirations?

Whether your team is a family, a work group, the neighborhood, a company, a municipality or an agency doesn't really matter.  The people, processes, systems and external events are going to continuously challenge the intended forward direction.

So what?

This is all great, yet it sounds like we are describing environments where all of this leadership action is taking place in a purely physical world.  What happens when 99% of it is happening in a "virtual space?"

Inside the virtual computing consciousness of the global Internet, across a domain of space made possible by Virtual Machines (VM), solid-state storage and the software comprised of just Zeros (0) and Ones (1).  Now just add billions of interconnected (IP) devices.

The good news is, that much of this virtual environment still requires having human intervention and human participation.  Simultaneously, through global systems automation and use of Bots, Artificial Intelligence (AI) and other autonomous "Machine Learning" inventions are now on our doorstep.  This is our new reality:
The speed that the autonomous machines are making decisions and the abilities they are gaining in shared consciousness, is in most cases beyond human understanding.  The global organizational and national security implications are gaining momentum.
So what does leadership need next, for us to survive the remarkable velocity of our Trust Decisions, in an exponential virtual world?  How do we put it all in perspective?  What are the remaining unanswered questions? Author Jeffrey Ritter gives us his insightful context from decades of experience:

"It is essential to our human nature to make trust decisions. The Net has become essential to our existence. Whether or not this book prescribes the right direction, we will not survive as a global community unless we commit to a new architecture that enables trust in the digital assets of our world to be established and maintained. The solution, I believe, is found in understanding that trust is the essential predicate to the creation of new wealth. Working collaboratively, the world’s population can achieve both trust and wealth.

From my earliest work with the United Nations, I have recognized that the greatest potential of the Net is its ability to enable any of us to trade with anyone else. Trade inherently creates wealth for all of the participants. The curious thing about trade is that, when it proceeds properly, enriching all stakeholders, trade is the ultimate dis-incentive for war. We simply are reluctant to do battle against those with whom we do business. If digital trust can expand our capacities to trade, and connect us effectively into a broader network with whom we can trade, the strongest possible incentives for sustaining peace emerge. That is my fondest hope for the Net, that it will be the infrastructure for enabling global co-existence. To achieve that dream, we must build digital trust."

What are your unanswered questions?...

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