Offshore Strategies: Global Integrity Risk...

Global 500 organizations are managing Operational Risks across their respective enterprises, utilizing a portfolio of controls, tools and strategies.  One of those strategies, is getting more attention by nation states and treasury departments.  Larger than Wikileaks, this ICIJ investigation, is a digital peek behind the offshore strategy that is legal in many jurisdictions across the world:

An anonymous source has provided extensive insights into a worldwide network of tax evaders. 

Media in more than 30 countries are currently sifting through a mountain of data.
260 gigabytes of documents - that's the printed equivalent of 500,000 copies of the Bible. 

This is the massive amount of data that was passed on more than a year ago by an anonymous whistleblower to the International Consortium for Investigative Journalism (ICIJ) in Washington. More than two million emails and other confidential documents sketch a picture of a dubious shadow world. More than 130,000 people from 170 countries are alleged to have secreted their money in tax havens. Analyzing the data is a mammoth task that is still nowhere near completion.

The governance and the transparency that a global enterprise displays to its shareholders, employees and the governments is continuously at stake.  Some countries are considered more corrupt and global organizations operating in that part of the world, shall be more aware of the risks of doing business there.

Some other interesting revelations:

• The largest shares of the people setting up offshore accounts live in China, Hong Kong, Taiwan, Russia or another former Soviet republic. 
• In turbulent Greece, both the upper and middle class are increasingly keeping their money in undeclared accounts — a situation that finance officials have since vowed to investigate.
• A number of the world’s largest collectors use offshore accounts to buy and sell art without paying taxes. 
• Offshore accounts are popular in Russia, where President Vladimir Putin has repeatedly asked politicians to stop using them: the deputy prime minister’s wife and top managers of Russian military contractors and government-controlled companies are thought to have secret offshore investments. 
• Offshore accounts are a major source of investment in China and Russia. China’s second-largest source of capital investment is the British Virgin Islands.
• You can read the full ICIJ report here.

Billionaires and politicians are hedging risks on the advice of tax attorneys, accountants and the financial strategies that are as old as tax laws.  Inside the private business compliance and legal departments, lie a vast staff of dedicated personnel who are tasked with mitigating risks to the organization.  Some global enterprises such as Siemens AG have paid the price, of a governance architecture that was in failure.  Today, those lessons learned are still being taught even as others are implicated in alleged wrong doing:

IBM Says Justice Department Investigating Bribe Allegations
By Sarah Frier on May 03, 2013

International Business Machines Corp. (IBM) is being probed by the U.S. Justice Department over corruption allegations in Poland, Argentina, Bangladesh and Ukraine, adding to bribery charges from the Securities and Exchange Commission. 

The Justice Department is investigating whether IBM violated the Foreign Corrupt Practices Act, the company said in an April 30filing (IBM). In Poland, the department is focusing on a transaction that the Polish Central Anti-Corruption Bureau already was studying, the company said. It involves allegations of a former IBM employee selling to the Polish government. 

The Justice Department probe adds scrutiny in new territory as IBM tries to settle with the SEC over activity in China and South Korea. The global reach of the investigation indicates that this isn’t an isolated matter, said Charles Elson, corporate-governance professor at the University of Delaware. 

“If it happens in one country, you can say it’s an individual,” Elson said. “If it happens in multiple, you have to ask, is it systemic? And how well was the compliance program put in place to prevent it?”

So what can a General Counsel, VP of Operational Risk, Chief Risk Officer or even the Audit Committee do, in light of these continuous incidents?  The trust that any person or organization has with its bankers, outside counsel, compliance subject matter experts, accounting advisory and management consultants is at stake.  The integrity of the entire global payments and economic ecosystem is at risk.  This source of systemic risk to governments, global enterprises, stock markets and average consumers is growing beyond control.

What can be done?  The serious conversation going on right now between your independent counselors  continues to focus on trust and the people who are behind that trust.  You have got to have that serious conversation as a CEO, not with your first line of management Vice-Presidents, but several layers below them in the corporate hierarchy.  Believe us when we say, as the CEO, you can't see two layers below you, where all of the real work on daily transactions is getting done everyday.  You are not on the front lines, where deals are being made and information is being exchanged that can have a material impact on daily business.

You see, it really all still comes back to people communicating information ethically.  How and when people act on that information.  Why people behave the way they do when they learn the information.  As a CEO in charge of a global enterprise you will never have the transparency or the integrity being controlled from HQ on the executive floor, or on your executive analytic GRC dashboard.  Your only chance is to reach those people, who are at the source of doing business in your line processes, not staff, but "line".  The "line" is the life blood of daily business commerce and the power base for making a difference on how business is done and the integrity behind it.  The future of your enterprise depends on these people, communicating information that is true, validated and researched to uncover any possible errors, omissions or other ethical issues.

The power base of the global economy is constantly changing.  The risks to the economic enterprise continues and the investigations are just beginning.  Offshore strategies are at the core of global integrity risk.

operational risk

Arab Spring: Information Operations Risk Management...

The Operational Risks associated with doing business on an international scale is nothing new. Global companies have for years been subjected to laws in the U.S. that are highly scrutinized by the Treasury Department. The Office of Foreign Asset Control (OFAC) is one such office. Companies in several key industry sectors including financial services have been obligated to know who they doing business with KYC (Know Your Customer) programs. This complies with the Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) laws. The Commerce Department has the U.S. Bureau of Industry and Security.

As compliance in any business is one of those areas that in many cases may seem burdensome, it is only one aspect of a total risk management strategy in the enterprise. One industry group that may have underestimated the magnitude of compliance and an effective export control operation is the high technology sector. During the next decade as emerging markets are building new communications infrastructure, this will be even more important; perhaps not for the reasons one would normally think about.

Information Operations (IO) are alive and well within the ranks of official and clandestine forces around the world. Why is John Q. Public surprised to hear this news? The political aspirations of new and rising factions within nation states have found the tools of the Internet and "Social Media" to instigate and to perpetuate non-kinetic components of asymmetric warfare. Now, technology companies in the United States must be ever more so cognizant of the risk implications associated with this social, political and military nexus. Here is more from the WSJ:

By JENNIFER VALENTINO-DEVRIES, PAUL SONNE and NOUR MALAS

A U.S. company that makes Internet-blocking gear acknowledges that Syria has been using at least 13 of its devices to censor Web activity there—an admission that comes as the Syrian government cracks down on its citizens and silences their online activities. Blue Coat Systems Inc. of Sunnyvale, Calif., says it shipped the Internet "filtering" devices to Dubai late last year, believing they were destined for a department of the Iraqi government. However, the devices—which can block websites or record when people visit them—made their way to Syria, a country subject to strict U.S. trade embargoes.

Discussions on the intersection of "The Arab Spring" and "Social Media" has been going on now for well over 9 months in the published press. One can only imagine that Google, Facebook and Twitter management have behind closed doors, been entertaining conversations from a myriad of .ORG and .GOV entities on this very subject. This week, the dialogue has taken on a more serious tone with comments from U.S. Secretary of State Clinton regarding Iran in the Washington Post:

By Thomas Erdbrink, Published: October 29

TEHRAN — An Iranian police unit that was formed this year to counter alleged Internet crimes is playing a key role in an escalating online conflict between the United States and the Islamic Republic. The “cyber police” force is part of a broad and largely successful government effort to block foreign Web sites and social networks deemed a threat to national security. Iranian officials say they must control which sites Iranians are able to visit, to prevent spying and protect the public from “immoral” material. The United States, they charge, is waging a “soft war” against Iran by reaching out to Iranians online and inciting them to overthrow their leaders. Secretary of State Hillary Rodham Clinton on Wednesday played into such accusations, saying U.S. officials had asked Twitter, the social networking site, to postpone online maintenance in 2009 so that it would be available for Iranian anti-government protesters organizing demonstrations against President Mahmoud Ahmadinejad’s disputed election victory. Iran’s state radio responded Thursday, citing Clinton’s comments as proof that Washington is using U.S. Internet companies to influence events inside Iran. Tensions between the two countries are high following allegations that an Iranian American citizen had plotted to assassinate the Saudi ambassador to Washington at the behest of the Quds Force, an elite branch of Iran’s Revolutionary Guard Corps. Iran has denied the accusations, but the United States has called for tougher sanctions against Tehran.

Again, where have John and Jane Q. Public been for the past few years? This is not new news to those who have been watching the growth of mobile communications and the explosion of the "Internet of Things." The utilization of wireless mobile communications and its intersection with social media apps in civilian environments is here to stay. How these consumer based applications have been now leveraged for situational awareness and information operations is exploding across the emerging nations, where the Internet is now gaining even more ubiquitous use.

What this means for risk managers in the C-Suites of major technology companies is a heightened sensitivity and awareness to the ways your tools and capabilities could be utilized in the hands of the wrong end user. No different than the unleashing of certain tools like Metasploit, to help understand vulnerabilities within the confines of the corporate enterprise. These same tools could be utilized by nefarious cyber terrorists to quickly exploit the weakness in our own U.S. government and corporate network systems.

Like many inventions by mankind, they can be used for good and simultaneously for evil in the hands of the wrong person. Risk Management in the high technology sector will be just as much of an imperative as the manufacturing and shipment of products from Barrett or the manufacturers of detcord. The "Export Control" compliance mechanism is here to stay and companies who operate in the new age of emerging social media via mobile technologies, will need more effective OFAC internal controls.

Operational Risks exist within the business processes that you use with your sales and business development organization. When was the last time you had a compliance-based OFAC discussion within the ranks of the sales force at your new emerging technology company? Are you fully funded by the VCs and ready to sell your new encrypted social media app for Android to the world? We need to make sure that part of the roll out strategy, encompasses the right conversations with the correct government departments to determine the right process and the online tools available to better understand where and who you can sell your products to outside the U.S..

The past Arab Spring and the next organized movement utilizing social media and mobile internet technologies that include encrypted messaging, GPS and live video will be more closely scrutinized by internal compliance officers and the regulatory watchdogs domestically and abroad. Yet the most effective management tools going forward, may lie in the same ones used by your Mother and Father growing up. The ethical and the moral arguments in many cases can have a dramatic impact on people at an early stage in their lives. Perhaps it is still not too late to reinforce and to emphasize the fact that our cyber environments, are nothing more than the mirror image of the physical world we already know. Good and bad.

The future of risk management online and the effective compliance with legal sanctions may well begin with a heart-to-heart conversation at your next company sales meeting.

operational risk

Cyber Theft Rings: A Nexus with Terrorism...

BSA/AML compliance is an Operational Risk that continues to plague even the largest institutions. The ability to effectively program information systems to address "Politically-Exposed Persons" (PEP) and the risk to the banks reputation are still a challenge for some executives.

Why is this still an OPS Risk issue? In many cases, the lack of procedures being followed by adequate staff in the alert investigations unit where backlogs are prevalent. This becomes a business risk because there continues to be a lack of closure on these alerts. The simple monitoring of funds transfers to ensure timely reporting of suspicious activity associated with PEP's should be AML 101.

Retaining and deploying an independent consultant to review compliance and systems controls is the primary responsibility of an Audit Committee chair of the Board of Directors. For those institutions that have found themselves under the recent oversight of the OCC in the United States, many realize they have underfunded this obligation and the staff requirements to stay in pace with the expanding volume of electronic transactions.

Monitoring accounts of current or former senior political figures is well within the PEP definition and includes their families and any close associates. Therefore, the BSA officer will require even more robust budgets, staffs and systems programming to continue to be effective in regulatory compliance of the Bank Secrecy Act and Anti-Money Laundering statutes. And this just covers the risks associated with the banks regulatory obligations in the United States and many other countries of the world.

Yet this is the area that has traditionally been the foundation for the 20th century criminals and other entities who need to move money to places in large sums or to perpetuate fraudulent activities. Now what about the 21st century asymmetric threat, "Cyber Theft Rings"?

Malware exploiters purchase malware on the black market Internet and use it to steal victims banking credentials. They launch attacks from systems that are already compromised across the globe in small businesses and other commercial or government organizations. This allows the transnational cyber criminal to transfer stolen funds and deter the tracking of their activities. Money Mule networks then transfer funds to other accounts or get cash from ATM's and then buy stored value cards before they ship them back overseas to the crime syndicates.

The victims remain the financial institutions and the owners of the infected systems. So how large is this method of cyber theft? In 2010 the FBI reported close to 400 cases that had attempted loss of $220M and actual losses of $70M.

Today's (October 1, 2010) coordinated operation demonstrates that these 21st-century bank robbers are not completely anonymous; they are not invulnerable. Working with our colleagues here and abroad, we will continue to attack this threat and bring cyber criminals to justice."

Most of the accused hailed from Eastern Europe; many were based in Ukraine, where several worked as Web developers. Ten suspects were arrested in New York on Thursday, with another 10 having been arrested previously. The FBI is still seeking 17 others .

Where is the money going and what is it being used for? In a recent study by officials at the New York State Intelligence Center titled: "The Vigilance Project: An Analysis of 32 Terrorism Cases Against the Homeland", the statistics are the face of the US challenges with money laundering and terrorism:

• 82 % were between the ages of 18 and 33.
• 61 % attended some college and of these 64% of the educated terrorists were engineering majors.
• 50 of the 80 suspects in the study whose citizenship could be identified were born in the U.S. .
• 11 of the 32 cases studied happened in the past two years. In these cases, 17 of the 19 defendants were in the United States legally.

The banking community understands that it has to remain vigilant when it comes to BSA/AML regulations. Not only to avoid the millions of dollars in potential fines, but also because of the potential nexus with counterterrorism.

operational risk

AML: Transnational eCrime Ecosystem...

The Operational Risk threat matrix from "Advance Fee Fraud", "Nigerian Letter (419) Fraud, Foreign Lottery/Sweepstakes Fraud and "Overpayment Fraud" is still growing exponentially. During our current economic crisis, the spike in these consumer Mass Marketing schemes is to be expected. Global Anti-Money Laundering (AML) operations are in high gear at home and abroad.

The "Transnational Economic Crime Ecosystem" is thriving and the major phases of the environment continue to be a major challenge for global financial institutions and law enforcement:

1. Collection
2. Monetization
3. Laundering

Let's take a closer look at "Overpayment Fraud":

Overpayment Fraud - Victims who have advertised some item for sale are contacted by buyers who remit counterfeit instruments, in excess of the purchase price, for payment. The victims are told to cash the payments, deduct any expenses, and return or forward the excess funds to an individual identified by the buyer, only to discover they must reimburse their financial institution for cashing a counterfeit instrument.

The predominantly transnational nature of the mass marketing fraud crime problem presents significant impediments to effective investigation by any single agency or national jurisdiction. Typically, victims will reside in one or more countries, perpetrators will operate from another and the financial/money services infrastructure of numerous additional countries utilized for the rapid movement and laundering of funds. For these reasons, the FBI is uniquely positioned to assist in the investigation of these frauds through its network of Legal Attache offices located in over 60 U.S. embassies around the world. By leveraging its global presence and network of liaison contacts, the FBI has successfully cooperated with other domestic and foreign law enforcement agencies to combat, disrupt, and dismantle international mass marketing fraud groups.

Despite the best inter-agency enforcement efforts to combat mass farketing fraud, the FBI remains cognizant of the fact that the only enduring remedy for this crime problem lies in consumer education and fraud prevention programs. Towards this end, the FBI has not only produced its own mass marketing fraud prevention pamphlet but coordinates on other public information efforts with the DOJ, FTC, and the USPIS. The FBI also supports a consumer fraud prevention website in conjunction with the USPIS which can be located on the web at: http://www.lookstoogoodtobetrue.gov.

While the number of Mass Marketing Fraud cases has declined over the past few years, the number of new money laundering cases has risen to over 500 in FY 2007 alone. This is to some degree as a result of the cooperation being given to law enforcement by the financial instituions themselves. And for good reason. There is a new sheriff in town.

(Reuters) - A U.S. tax investigation into UBS AG (UBSN.VX: Quote, Profile, Research, Stock Buzz) is concentrating on senior and midlevel executives and bankers, and could result in one or more indictments, the New York Times said, citing people briefed on the matter.

Investigators are sifting through more than 70 names and related account details of American clients provided by UBS over the last few months to the Justice Department, which has passed the details to the Internal Revenue Service for further scrutiny, the paper said.

The Justice Department and the IRS plan to build both civil and criminal tax-evasion cases against some of the clients, the people told the paper.

The U.S. tax investigation risks compounding damage to UBS's reputation at a time it has been forced to make bigger writedowns than any other European bank in the credit crisis.

The U.S. Department of Justice is investigating UBS over offshore services provided to U.S. clients from 2000 to 2007 to find out whether UBS helped wealthy Americans dodge taxes. The Swiss bank was singled out by U.S. President-elect Barack Obama as one of the banks who helped "tax cheats." It decided earlier this year to stop offering offshore Swiss bank accounts to U.S. citizens.

Yet the collection phase of mass marketing fraud is not about "70" or a "100" UBS clients who are trying to cheat on their taxes. It is still about the millions of phishing and spam messages that circle the digital globe in search of their targets or prey. These illusive criminal organizations behind this organized cybercrime wave are continually exploiting the vulnerabilities of our financial institutions and our own human behavior.

"Merchandise Mules" are being recruited by the hundreds if not thousands to reship goods outside North America. These criminals are utilizing stolen identities and credit cards to purchase goods on eCommerce sites and eBay and then requesting to ship the goods overseas. Unfortunately, those who are elderly or even just down on their economic luck fall victim to this tremendous economic crime tsunami:

Much of the modern organized crimes are very similar to the old. The most significant transformation from the streets to cyberspace has enlarged the territory of individuals and organized groups.

Enabled by the Internet, criminals can operate in cyberspace where less governance, a transnational stage, and a multitude of transactions to monitor complicate surveillance and enforcement. From counterfeiting drugs and software to identity theft and credit-card fraud, illegal transactions are increasingly infiltrating legitimate businesses where counterfeited goods and money laundering are buried in the billions of legitimate computer transactions made daily around the globe.

Counterfeited products are rising through global distribution via Internet sites. According to the World Health Organization, 50 percent of the medicines sold online are counterfeit.

The expanse of international criminal activity has been followed with an increase in prosecution through cooperating international law enforcement agencies willing to join the fight against globalized crime.

operational risk

FCPA: 21st Century Investigations...

Intellectual property theft, corporate espionage, transnational economic crime and the Foreign Corrupt Practices Act (FCPA) are on collision course with international 21st Century investigators. New age professionals who were almost born with a keyboard or PDA in their hand; remain ever vigilant.

The use of third parties, offshore banking and other avoidance mechanisms such as Black Market Peso Exchange (BMPE) increases the potential for theft, corruption and abuse buried in global commerce using the Internet Protocol (IP).

The FCPA prohibits corrupt payments through intermediaries. It is unlawful to make a payment to a third party, while knowing that all or a portion of the payment will go directly or indirectly to a foreign official. The term "knowing" includes conscious disregard and deliberate ignorance. The elements of an offense are essentially the same as described above, except that in this case the "recipient" is the intermediary who is making the payment to the requisite "foreign official."

Intermediaries may include joint venture partners or agents. To avoid being held liable for corrupt third party payments, U.S. companies are encouraged to exercise due diligence and to take all necessary precautions to ensure that they have formed a business relationship with reputable and qualified partners and representatives. Such due diligence may include investigating potential foreign representatives and joint venture partners to determine if they are in fact qualified for the position, whether they have personal or professional ties to the government, the number and reputation of their clientele, and their reputation with the U.S. Embassy or Consulate and with local bankers, clients, and other business associates. In addition, in negotiating a business relationship, the U.S. firm should be aware of so-called "red flags," i.e., unusual payment patterns or financial arrangements, a history of corruption in the country, a refusal by the foreign joint venture partner or representative to provide a certification that it will not take any action in furtherance of an unlawful offer, promise, or payment to a foreign public official and not take any act that would cause the U.S. firm to be in violation of the FCPA, unusually high commissions, lack of transparency in expenses and accounting records, apparent lack of qualifications or resources on the part of the joint venture partner or representative to perform the services offered, and whether the joint venture partner or representative has been recommended by an official of the potential governmental customer.

Digital fingerprints and technology has changed the way we manage and store information just as it has changed the way cases are developed and presented to new juries who understand the evidence. Organizations operating on a global scale with branch offices in London, Frankfurt, Mumbai, Hong Kong and Shanghai are continually exposed to operational risks associated with rogue employee behavior in the normal course of doing business in country. The legal matrix of risk exposures are magnified by Internet commerce, privacy, intellectual property and transnational policing.

In the recent "2008 Report to the Nation on Occupational Fraud and Abuse" by the ACFE, the Banking / Financial Services industry group suffered the highest frequency of losses:

• # of Cases - 132
• % of Cases - 14.6%
• Median Loss - $250,000.00

The type of scheme with the highest percentage was corruption at 33.3% of banking cases. Government had 106 cases with 26.4% of these associated with corruption. The telecommunications sector endured the biggest impact with 16 cases reported yet with a median loss of $800,000.00 . Healthcare suffered 76 fraud cases at 26.3% involving corruption.

In all cases the digital trail is there for the forensic professionals to track, trace and assemble the history and chronology of events. Unfortunately for the prosecution and the plaintiffs, there is a tremendous backlog for the collection and analysis of this modern day CSI. Independence and expertise is the key element of getting your favorable day in court. Judges and juries are far more educated on the new Federal Rules of Evidence and Civil Procedure. Lawyers are utilizing the eDiscovery threat to force premature settlements. Meanwhile, the digital evidence continues to be collected, imaged and stored for analysis waiting it's day in court.

21st Century investigators utilize digital forensic certifications and training combined with years of education and experience. Managing the legal risk to institutions and those who have been implicated is their only priority by achieving a defensible standard of care. Judging the evidence is not their interest nor their objective. Insuring that the relevant information is soundly collected, preserved and presented without spoilation or prejudice, is the primary mission.

operational risk

FACTA: Red Flags & eCrime...

The "Red Flags" rule has some banks and financial institutions scrambling to get compliant by the upcoming November deadline. The corporate governance and compliance teams are working hard to make sure the Operational Risks associated with the rule are being addressed in a timely and prudent manner:

Federal Trade Commission (FTC) and five Federal financial regulatory agencies published a series of final rules and guidelines entitled "Identity Theft Red Flags and Address Discrepancies Under the Fair and Accurate Credit Transactions Act (FACTA) of 2003." Red Flags are relevant indicators of a possible risk of identity theft and Section 114 of FACTA specifically explains rules about the development and implementation of a written identity theft prevention program. The provision recommends that both financial institutions and creditors in the United States assess the likelihood that their customers' accounts are prone to identity theft, and mandates that they then implement a program to identify, detect and respond to its indicators.

Organizations who have many of the Information Security and Enterprise Risk functions under the CISO or CIO will have to make sure that they are communicating effectively with the Board of Directors, just as they did with SOX. Senior management is on the line when it comes to the security and safety of the vital information on clients and customers.

"Financial institutions or creditors could look at this as a governance strategy to get the Operational Risk objectives on the Board Room agenda," said Peter L. Higgins, Managing Director and Chief Risk Officer of 1SecureAudit. "When Board Members themselves are having their own personal identities compromised by Transnational eCrime Syndicates, senior management can bet that they will have to have their house in order, especially by November 1st." "Our advisory teams are recommending integrated enterprise solutions alongside software tools such as Norkom Technologies, Memento and Actimize to mitigate these specific compliance and eCrime business problems," Higgins said.

And just when the financial institutions have their hands full with ID Theft, so do the health care and medical sectors:

To be sure, the most recent data available suggests medical ID theft affects a relatively small number of people. In 2005, more than 8 million Americans were victims of identity theft, and 3% of them, or about 249,000, had their personal information misused for the purpose of obtaining medical treatment, supplies or services, according to a 2006 study from the Federal Trade Commission.

But state and national lawmakers are beginning to take notice. Starting this year, California extended its security breach law to require companies that handle medical and health-insurance information to notify people when the security of their medical data has been compromised.

In May, the U.S. Health and Human Services Department's Office of the National Coordinator for Health Information Technology awarded a $450,000 contract to Booz Allen Hamilton to study the extent of the nation's medical identity theft problem.

The last to know?

Victims often realize they have a problem when they receive their insurer's explanation of benefits for services they never received, collections companies come calling for charges they didn't incur or their credit report shows changes, Dixon said.

"Right now where we are with medical identity theft is where we were at the beginning of financial identity theft," she said. "We're starting at square one with this crime. The good news here is financial identity theft laws are going to help these victims for debt collection and credit report issues."

operational risk

Information Risk: The Zero's & One's Don't Lie...

The Bear Stearns implosion has been predicted as a casualty of failed hedge funds. These entities are less regulated than banks and don't have to keep a minimum capital reserve. The limits on the amount of leverage they utilize can sometimes come back to burn you.

Angry Bear Stearns Co Inc shareholders have wasted no time in bringing legal claims following the company's stunning stock collapse and $2-a-share fire sale to JPMorgan Chase & Co.

At least one federal lawsuit in New York seeking class- action status for alleged securities fraud was filed on Monday by an investor contending the company hid its true financial condition from shareholders.

"Who Knew What When" is the focus of the legal mechanism now in full swing as investigators at the SEC and other federal regulators begin their forensic examinations and interviews. Eliot Spitzer is finally a back story after his demise in the FINCEN money laundering investigation:

But what really snared Spitzer was a money laundering investigation that was flagged by suspicious activity reports (SARs) that banks have to file with the Treasury to surface everything from money laundering to terrorist activity. This network has been around for a while, but its importance escalated following the Sept. 11, 2001 terrorist attacks. According to the FBI’s charges the prostitution ring that counted Spitzer as a customer was investigated due to some shady bank accounts, checks and wire transfers with big totals ($39,000, $400,000 and others).

The nexus of eDiscovery, Data Mining and Operational Risk Management are in the news as these incidents are unraveled. The information and evidence from the data analysis will reveal the truth and those caught shredding documents or deleting files will no doubt become part of one of these inquiries.

Even today at 2AM JP Morgan Chase was searching Google with the terms "information operations risk management" and landed here on this Operational Risk Management Blog. Then they "Out Clicked" to A Defensible Standard of Care in hopes of finding answers to their questions.

The law suits and the lawyers are busy these days with the Federal Rules of Civil Procedure (FRCP) as they defend ongoing data breaches and bad behavior by employees and interested 3rd parties:

A security breach at an East Coast supermarket chain exposed 4.2 million credit and debit card numbers and led to 1,800 cases of fraud, the Hannaford Bros. grocery chain announced Monday.

Hannaford said credit and debit card numbers were stolen during the card authorization process and about 4.2 million unique account numbers were exposed.

The breach affected all of its 165 stores in the Northeast, 106 Sweetbay stores in Florida and a smaller number of independent groceries that sell Hannaford products.

The company is aware of about 1,800 cases of fraud reported so far relating to the breach.

If the latest economic studies are correct, that's going to cost about $98.00 per record on the low side when it comes to the amount of money that these organizations will spend (unless insured) to clean up this operational risk related incident.

New York State has a new Governor at the same time the Bears are descending on Wall Street:

David A. Paterson became New York’s 55th Governor on March 17, 2008. In his first address as Governor, Paterson spoke about the challenges New York faces and his plan for New York’s future.

This month it's New York in the news but our prediction is that California will soon be next to capture the nations headlines. The legal buzzards are soaring overhead...

operational risk

Policing The Globe: Transnational Risk...

The nature of transnational crime today can be broken down into three fundamental steps. Collection, Monetization and Laundering. This is not anything new yet the evolution of "Policing The Globe" has made dramatic leaps in the past few years. New Legal Attaches (Legats), Memorandums of Understanding with INTERPOL and other national law enforcement entities has created an increased coordination and cooperation across borders and continents.

Data warehousing, convergence of records data and more sophisticated methods for link analysis from companies such as i2 has made the detection and investigation of potential incidents more effective.

When the Collection phase is focused on harvesting Personal Identifiable Information (PII) for the purpose of ID Theft using Botnets or other cyber-related ploys the consumer will consistently suffer the direct effects. The retail banking institutions will be the ultimate target of the next phase of the criminal life cycle, the Monetization phase.

Using PII to gain access to bank accounts is taking on different forms these days, especially during times of economic hardship. The HELOC refinancing trends are upon us and at the same time the unsuspecting homeowner may be giving up vital equity that still exists in their loans or lines of credit, to criminal elements. Once any of these scams and frauds are completed the funds are quickly turned into cash using wire transfers, ACH and or even the old reliable ATM using 3rd parties. And it doesn't even have to go this far, when you can sell PII for cents or dollars per record in terms of it's quality and whether the targets have a stellar credit score or deep equity.

And finally we find that funds are then turned around into other business ventures to help conceal the source or origin of the proceeds, so that the money goes through the enevitable Laundering phase.

Now let's look at it through the lens of an OPS Risk perspective?

"Pirates, bandits, and smugglers have bedeviled governments since time immemorial. Politicians and media today obsess over terrorism and trafficking in drugs, arms, people and money. Far less is said or known, however, about the expanding global reach of the police, prosecutors, and agencies like Interpol and Europol charged with targeting transnational crime."

Peter Andreas and Ethan Nadelmann in their book, "Policing The Globe: Criminalization and Crime Control in International Relations" provide analysis and bridge the connections between justice and politics.

To what degree does your institution actually initiate proactive due diligence on your own, to try and identify who is attacking your organization or your assets? The nexus with Operational Risk has to do with the legal compliance and transnational agreements with other nations on what the "Rules of the Game" are for privacy, investigations and obtaining evidence. More importantly what are the coordination and cooperation activities with your own domestic and the foreign jurisdictions for a prosecution strategy, especially if you have employees and operations in-country?

This morning an explosive device was detonated in front of a defense recruiting office in Times Square, New York City by a bicyclist. This incident could be a precursor to a potential terrorist suicide attack or most likely, just a disgruntled war activist. A few days earlier, domestic Ecoterrorism is suspected in the burning of three high value homes in the Seattle, Washington area.

"The mention of a bicyclist raised possible links to a May 2005 bombing at the British Consulate and an Oct. 26 explosion at the Mexican Consulate," the New York Daily News notes. "In both cases, police said, the suspect was possibly riding a bicycle when hollowed-out grenades - filled with black powder and a fuse - were tossed into the consulates. No arrests were made in those attacks."

Whether the ID theft crimes are committed online collecting zeros and ones from unsuspecting consumers or businesses without the proper controls in place or the direct physical attack on specific or symbolic assets, the transnational question is in the forefront of many peoples minds.

While it's too early to try and connect these two incidents to the same individuals or to countries outside the United States, one thing is certain. The laws, tools and capabilities of International Law Enforcement are accelerating at a more rapid pace, as new operational risks emerge on a global scale. Politics will in some cases, try to influence the agenda and to unleash sanctions that diplomats and State Departments will work on collaboratively to achieve preemptive law enforcement agendas.

Here then are some of the steps the State Department said Barbados had taken in recent years to prevent fraud and money laundering:

• Extended the money laundering laws to cover offenses other than those involving drugs.
• Forced financial institutions to report suspicious transactions that may involve criminal activities, such as terrorism.
• Enabled the police to pursue "all potential prosecutions" of money laundering.

Placed the burden of proof on accused persons to demonstrate that property in their possession was "derived from a legitimate source". Failure to do so could lead to a presumption that it was acquired through illegal means.

The transnational ecosystem of crime control and international relations will continue to be a challenging arena for global enterprises. Ensuring that Operational Risk Teams are well equipped to provide assistance to investigators, law enforcement and government agencies is essential. Simultaneously preparing your employees for their inevitable exposure to these cases, law suits and incidents is a proactive strategy executives are actively investing in.

Liechtenstein remains vulnerable to money-laundering despite efforts by authorities to tighten regulations, International Monetary Fund and Council of Europe experts said Wednesday.

The tiny Alpine principality, currently at the heart of an international tax evasion scandal, offers "discreet and flexible legal structures, strict bank secrecy and favourable tax arrangements," the IMF said in a report.

Around 90 percent of Liechtenstein's financial services business is provided to non-residents, it noted.

"By it's nature, Liechtenstein's financial sector business creates a particular money laundering risk," the IMF said.

operational risk

Hedge Funds: Focus on Sound Practices...

So what is on the mind of Hedge Fund Managers in these days of "volatility" and uncertainty? Afterall the CFOs and COOs at hedge funds and fund of funds must have some questions about best practices for auditing their funds' operations, and mitigating the most common forms of operation risk.

Top industry practitioners and industry advisors will discuss these topics at THE HEDGE FUND OPERATIONAL RISK MANAGEMENT SUMMIT Strategies for Stress Testing and Hedging Operational Risks:

• New auditing standards – an operational due diligence checklist
• Methods for attaining greater transparency while protecting strategies
• Financing your operations – key considerations for managing operational risk
• Implementation of disaster recovery strategies
• The role of operational due diligence in your risk management strategy
• Current issues in regulation and compliance
• Updates on tax risk management and international tax compliance
• Understanding methodologies for hedge fund ratings
• ERISA – new info for hedge fund operations
• Best practices for managing counterparty risk

The speakers and panelist's are prominent leaders in banking, alternative investments and the usual suspects of lawyers and accountants. Yet there is one item in the list that stands out. The topic of ERISA and new info for hedge fund operations. Among other things, ERISA provides that those individuals who manage plans (and other fiduciaries) must meet certain standards of conduct. The law also contains detailed provisions for reporting to the government and disclosure to participants. There also are provisions aimed at assuring that plan funds are protected and that participants who qualify receive their benefits.

Hedge Funds CxO's are thinking more about implementation of disaster recovery strategies. We know that they have been planning for it since the day the doors opened somewhere in Greenwich, yet now the vital topic of "Implementation" is at the forefront of the discussion.

In the context of Operational Risk Management with hedge funds, the goal is no different even while the feds may not have all the new regulations in place or the laws on the books. After all, the industry as a whole is just now getting their new leader in place to lobby "The Hill". The Managed Funds Association (MFA) has announced their new President, Mr. Baker .

Oversight and transparency will be a continuous topic for regulators. Yet as managers of several trillion dollars in assets, there are some important and vital practices that will gain momentum within the ranks of the Alternative Investments Industry.

We are pleased to see that Section I of the MFA Sound Practices Guidance includes Information Technology Controls:

The Recommendations also include information technology (“IT”) guidance in order to control changes to any software applications, data, and IT infrastructure and to maintain proper security therein. Finally, the Recommendations in Section 1 provide guidance on relationships with third-party service providers that perform key business functions, such as calculating net asset value (“NAV”) or monitoring risk.

And beyond the normal rules around "Ethics" and best practices associated with the code of conduct in the financial services industry, Hedge Funds must realize that they are not hedging their Operational Risk by outsourcing to 3rd Parties. They are still responsible for the oversight of these 3rd Parties and the extent to which they are in compliance with all federal and state laws.

V. PERFORMANCE OF INVESTOR IDENTIFICATION AND
OTHER AML PROCEDURES BY THIRD PARTIES

A. Relationships between the Hedge Fund Manager and Third Parties

This section should address the fact that the U.S. Department of Treasury has recognized the ability of a Hedge Fund or Hedge Fund Manager to contractually delegate the implementation and operation of certain aspects of its AML compliance program to third parties (e.g., fund administrators, IAs, CPOs, CTAs, broker-dealers, and futures commission merchants), although the Hedge Fund and Hedge Fund Manager remain fully responsible for the program.

With so much riding on the hedge funds industry and it's importance to the performance of the markets, it's everyones wish that the CxO's implement robust compliance and ethics programs to support their Operational Risk Management Frameworks.

operational risk

BMPE: Internal Audit Awareness...

Risk in the supply chain may not always come from that vendor who provides your power, water or telecommunications. Black Market Peso Exchange (BMPE) is an Operational Risk that is starting to gain more awareness with Internal Auditors. This has been around since the 1980's yet even today some of our most sophisticated financial services institutions are being subjected to this system of fraud. The BMPE has been another way for money laundering from illicit criminal drug proceeds to impact our risk management controls:

American Express Bank International's anti-money laundering program was deficient in three of the four core elements. Namely, the Bank failed to implement adequate internal controls, failed to conduct adequate independent testing, and failed to designate compliance personnel to ensure compliance with the Bank Secrecy Act. American Express Bank International's high-risk customer base, product lines, and international jurisdiction of operations required elevated measures to manage the risk of money laundering and other financial crimes.

Nevertheless, the Bank conducted business without adequate systems and controls reasonably designed to manage the risk of money laundering, including the potential for Black Market Peso Exchange transactions that may be used by Colombian drug cartels to launder the proceeds of narcotics sales. American Express Bank International's failure to comply with the Bank Secrecy Act and the regulations issued pursuant to that Act were serious, repeated and systemic.

This method of money laundering is effective for the drug traffickers and requires more awareness on the behalf of fraud examiners and independent auditors. The IRS form 8300 requiring companies and financial entities to disclose receipts in excess of $10K in cash or equivalents doesn't work very well as wire transfers are not considered cash or cash equivalents.

Javier Sarmiento with GlassRatner has a substantive article on the subject in the last issue of the ACFE Fraud Magazine.

A point is made that needs to be emphasized here. "Don't rely on banks and financial institutions to conduct anti-money laundering (BSA/AML) procedures on behalf of the company." Is it possible that your organization has purchased inventory with funds that have been utilized as part of the BMPE scheme? What about resellers and distributors that are part of your own revenue supply chain.

In terms of Independent testing, make sure that your Internal Audit department is educated and aware of this particular mechanism for use by money launderers:

American Express Bank International's independent testing of its Bank Secrecy Act program was ineffective. Internal Audit Staff lacked sufficient training and knowledge to facilitate compliance with the Bank Secrecy Act. Audit scopes were not always tailored or designed to capture and test for compliance with certain requirements of the Bank Secrecy Act.

Internal Audit staff also failed to conduct sufficient customer transaction testing to adequately evaluate the overall sufficiency of the anti-money laundering program at the Bank. Furthermore, Internal Audit failed to assist management with tracking and following-up on previously identified regulatory examination deficiencies. In addition, Internal Audit failed to conduct adequate testing of the suspicious activity monitoring system or identify the numerous data integrity concerns associated with this system for an extended period of time. The ineffectiveness of the Internal Audit function at American Express Bank International contributed to the failure to identify significant deficiencies in this system before 2007.

operational risk

BSA/ AML: Testing the Channel...

Legal compliance with the Bank Secrecy Act (BSA) and Anti-Money Laundering (AML) is a complex and growing concern by regulators, enforcement and Operational Risk Executives. In the United States, the FFIEC (Federal Financial Institutions Examination Council) has published the latest Examination Manual to provide guidance:

Enterprise-Wide BSA/AML Risk Assessment

Holding companies or lead financial institutions that implement an enterprise-wide BSA/AML compliance program should assess risk both individually within business lines and on a consolidated basis across all activities and legal entities. Aggregating risks on an enterprise-wide basis for larger or more complex organizations may enable an organization to better identify risks and risk exposures within and across specific lines of business or product categories. Consolidated information also assists senior management and the board of directors in understanding and appropriately mitigating risks across the organization. To avoid having an outdated understanding of the BSA/AML risk exposures, the holding company or lead financial institution should continually reassess the organization’s BSA/AML risks and communicate with business units, functions, and legal entities. The identification of a BSA/AML risk or deficiency in one area of business may indicate concerns elsewhere in the organization, which management should identify and control.

When a financial institution utilizes a strategy for it's channel or broker network the goal is to build controls into the consumer application process. These controls help the parent financial institution with compliance issues and give the independent broker or registered investment advisor with the tools and mechanisms for risk mitigation. However, to what degree do these independent brokers who interface with the consumer actually understand, implement and comply 100% with BSA/AML laws?

This question may haunt the minds of many OPS Risk professionals as they try to manage the mountain of data and documentation requirements at the home office or processing center. When there are dozens or hundreds of independent brokers in the client acquisition process your risk exposure increases dramatically. When and how often do you need to audit these important entities in your member or client supply chain?

Independent testing (audit) should be conducted by the internal audit department, outside auditors, consultants, or other qualified independent parties. While the frequency of audit is not specifically defined in any statute, a sound practice is for the bank to conduct independent testing generally every 12 to 18 months, commensurate with the BSA/AML risk profile of the bank. Banks that do not employ outside auditors or consultants or have internal audit departments may comply with this requirement by using qualified persons who are not involved in the function being tested. The persons conducting the BSA/AML testing should report directly to the board of directors or to a designated board committee comprised primarily or completely of outside directors.

Those persons responsible for conducting an objective independent evaluation of the written BSA/AML compliance program should perform testing for specific compliance with the BSA, and evaluate pertinent management information systems (MIS).

This is not any surprise to large banks and securities dealers who have been working diligently on these compliance management problems for decades. Whenever an organization is deploying a distributed and indirect model for acquiring new consumers, high net worth individuals and other business entities for financial-based products and services; BSA/AML programs should be robust. The individuals who are planning to launder money that has been obtained illegally or are part of a fraud scheme will prey on those unsuspecting and naive institutions first. In some cases, it could be an independent broker or business who is the target of a sophisticated and influential individual. They want to find a weak link in the institutions sales channel to gain access to a well known brand to leverage their scheme with new victims.

The criminal trial of ex-Refco Inc. Chief Executive Phillip R. Bennett and two other former executives has been postponed until March 2008, according to court transcripts.

During a telephone conference last month, U.S. District Judge Naomi Reice Buchwald delayed the trial of Bennett; Robert C. Trosten, Refco's ex-chief financial officer; and Tone N. Grant, the commodities broker's former president, until March 17. A transcript of the call was released publicly earlier this week.

The case was originally scheduled to go to trial in October.

The men are facing a variety of charges including conspiracy, securities fraud, bank fraud, wire fraud and money laundering.

Late Wednesday, the litigation trusts representing Refco's creditors announced they had sued Thomas H. Lee Partners LP in federal court in Manhattan, alleging the buyout firm uncovered red flags about Refco and its executives before the buyout firm's 2004 purchase of a controlling stake in Refco, but failed to follow up in hopes of profiting from Refco's initial public offering the next year. Lee has denied the claims.

operational risk