The continuity of your telecom operations is an operational risk that in many cases is underestimated until a significant business disruption occurs. When telecom is down, this means a combination of voice and data services that serve your business enterprise may not be available. The resilience of both the voice and data communications is the holy grail of continuity of operations and disaster recovery professionals on a global basis.
Business Resilience and the ability to effectively anticipate or absorb the impact of an incident, whether man made or as a result of a natural phenomenon differentiates your suppliers. When is the last time you tested your Tier I service supplier for a mission critical business process to determine the ability to keep their voice and data services running during a time of crisis?
And maybe more important, is your own enterprise Incident Command system survivable so that you can provide voice leadership to your "Incident Commanders" where ever they may be located?
As we approach the middle of the Hurricane season here in the U.S., you can understand why having energy to power systems is an important aspect of most COOP discussions. This simple yet valid argument for back-up power has been going on for a decade or more.
When it comes to planning for the next Hurricane Katrina or the "Tip of the Spear" overseas operations readiness, resilient business organizations need to implement robust planning, exercises and systems to be able to overcome the operational risks that are before them.
Power blackouts are the catalyst for many risks to the critical infrastructure including Transportation, Internet, Voice communications and even those services that you take for granted like pumping gas at the local petrol station or emergency services at the local hospital.
September is DHS Preparedness Month in the US and the focus is once again on the physical readiness of our nation.
Cyberspace as we know it is so embedded into most of the mission essential aspects of business today that our readiness factor needs to go well beyond redundant power supplies and battery back ups for power.
Cyber-Readiness is a key component of any organizations plan to stay resilient in the face of a Distributed Denial of Service Attack (DDOS) and other cyberspace exploits that disrupt our operations.
Do you think you're spending too much time with your team planning and training? You haven’t.
Success in your organization doesn't happen because everything goes according to the plan. It happens because you were prepared when things go wrong.
"The organizations whose team has planned for every possible scenario and trained together in live simulations will become the most successful in their strategy execution. Their missions will be accomplished on time and within budget."
Incidents of different severity and frequency are happening around you and your organization every day. Would your employees know what an incident looks like let alone know what to do next to mitigate the risk to them and the organization?
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