As we continued the conversation on the OPS Risk "All Hazards" point of view and the vulnerability of false or failed information he was clear about one thing. When all fails in the face of pre-planning, contingency exercises and the dawn of a new twist in your mission objectives becomes apparent, your training instinct is what takes over. This may be a true statement when it comes to the military worldview and their obsession with continuous training exercises yet it remains a lofty and sometimes elusive goal in the ranks of the private sector and Fortune 1000 companies.
The private sector company is still eons away from the level of readiness and the ability to call their employees in top shape as it pertains to corporate fundamentals. The Corporate 101 of ethics, compliance and legal risk is typically an hour orientation on the first week of the job. The training associated with protecting company assets and personnel is left to a few people in the Facilities Security Office. Providing the awareness of online threats, phishing and data leakage or privacy is often an online web "Flash" based learning module you must answer to correctly if you want access to the corporate e-mail server.
The serious nature of Operational Risk on the deck of the aircraft carrier operating in the Arabian Sea is light years away from the mind set of the Board of Directors at the latest Quarterly Meeting after a round of golf. You have to ask yourself why there is a difference?
The topic of Risk Management in the context of the corporate enterprise in many cases comes down to lawyers and insurance companies. The perception is that these two devices for risk management will be able to solve any problem that arises or any incident that could eventually occur. This mindset by corporate management is in many cases what causes their eventual downfall.
Investing in the education, training and awareness building of your company employees will in the long run provide tremendous business resilience and longevity. Exercising special diligence in the implementation of the proactive controls for early warning and effective detection will at some point pay off. Just ask companies such as HP or Avon:
Fitch Ratings says there could be rating implications to U.S. corporate issuers with modest free-cash flow or liquidity for violating the Foreign Corrupt Practices Act (FCPA). This is in addition to management distraction, reputational risk and added compliance costs according to a new special report issued today.
In April 2010 alone, three corporations rated by Fitch were the subject of news stories related to the FCPA, including Avon Products Inc. (Avon), Hewlett-Packard Co., and BHP Billiton, Plc. Violation of the FCPA is a criminal offense and average fines have started to increase. Mere indictment can trigger onerous reporting requirements, civil lawsuits and business losses. More important, enforcement activity is set to increase with a primary focus on the pharmaceutical industry.
In the U.S., proposed financial reform legislation in the House and Senate includes rewards for whistleblowers which provide added impetus for corporations to self-report violations. The cost of investigating violations on a worldwide basis can be relatively high, as noted in Avon's recent disclosure that the cost of its current FCPA investigation is expected to be in the $85 million to $95 million range during 2010 after being $35 million in 2009. The $85 million would represent approximately 55% of Avon's 2009 free cash flow. However, Avon maintains substantial cash balances which can easily fund these FCPA investigatory costs.
The Operational Risk associated with corruption on the front-line of business operations is growing. The reason is because of the continued pressure that is being put on the deal-makers and the "Rain Makers" to increase revenue. Companies that must fill the product pipeline with new inventory and the best pricing will continue to operate in risky waters, especially if they are selling their goods and services on a global scale.
As we finished our smoked beef BBQ, corn bread and baked beans "Naval Aviator Mike" came to the bottom line. "When the mission plan goes haywire or the equipment begins to fail, there is only one thing you have left. Your instinct. That instinct is directly hard wired to your training."
We agree and will continue our advocacy of the direct link between an organizations dedication and investment in Business Resilience, Training and Exercises and their ability to survive in today's hostile corporate environment.operational risk